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If you are having trouble signing in to your Discover online account, this section walks you through the most common causes and fixes. Most login issues are resolved in just a few minutes by checking your credentials, browser, or device.

Can't Log In

Wrong password, browser issues, or app trouble stopping you from signing in.

Account Locked

What to do when too many failed attempts temporarily lock your account.

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Quick checks before you start

  1. Make sure you are on the official site: https://www.discover.com
  2. Confirm Caps Lock is off and you are typing your User ID and password correctly
  3. Try a different browser or device if the page is not loading
This Knowledge Desk is an independent guide and is not affiliated with Discover. Always log in only at the official site, https://www.discover.com, or the official Discover mobile app.